Capture More Clients with ServeNow Quotes
- September 18, 2011
- by ServeNow.com Staff
- Marketing
ServeNow.com gives people searching for local process servers two different ways to request quotes. In this article, we'll explain each and give you a few tips for success when attempting to gain new clients.
Quote Request
ServeNow.com users can visit individual process serving firms' profiles to compare and contrast them. When a particular profile interests them, they can send a quote request directly to that process server. The quote request delivers the requestor's contact information and a message containing details of the assignment. These types of quotes are archived in the 'Message Archive' under the 'My Company' tab in your Lawgical account but you may respond to the email directly.
Quick Quotes
A Quick Quote is a way for people searching for process servers on ServeNow.com to get quotes from multiple process serving firms at the same time. If they search for process servers in Denver, CO, for example, their results show approximately 14 firms. When someone uses the Quick Quote button for the area in which your firm is located, it will send an e-mail to you and each of the other firms. These quotes are archived in your 'Cases' tab in your Lawgical account. Your response to this e-mail is critical, as it can lead to you getting the assignment. For more about that, keep reading.
Responding to Quotes
You can manage and view your quotes in the Message Archive under 'My Company' or in the 'Cases' tab in your Lawgical account. However, the most efficient way to respond to all quotes is directly through your own email account! Simply respond to the email sent to your account. The 'reply to' address may look strange as we protect sender data and email information, but your message will be delivered to the original sender. You may also contact them directly if the individual provided their contact information in the quote request.
How to Win Quick Quotes
Enabling the client to contact several firms simultaneously gives all of these process servers the opportunity to try to win the job. Now, whether or not you are the one who gets the job depends on what you do once you receive a Quick Quote request. Follow the steps below to increase your chances.
- The key to converting a high percentage of Quick Quotes into jobs for you is to respond as quickly as possible once they hit your e-mail inbox. The person requesting the quote will be comparing several local process serving firms, so you can only help yourself by being one of the first to respond.
- When you respond to the Quick Quote, be very thorough about the details of the service you will provide for the specified quote.
- If you have any questions about exactly what the person wants to be done, don't hesitate to pick up the phone and call. A knowledgeable conversation could turn a potential client into an actual client.
Have questions about ServeNow quotes?
Contact us online or call us at (877) 737-8366 and we'll be glad to help.