ServeReport ServeReport ServeReport
Volume 5, Issue 4 | April 15, 2009

Featured Article

Use Technology To Your Advantage

Use Technology To Your Advantage
by Staff

When Matt Klein, Vice President of Sunshine Legal Services, began accepting electronic papers in the late 1990s his business increased between 30 and 40 percent. Customer service is just one of the many reasons why most process serving companies are now receiving files electronically. In fact, according to a Yahoo! Group poll, 89 percent of process servers will accept electronic documents. Klein credits his decision to receive papers electronically to increasing his business' productivity and efficiency.

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Customer Testimonials
What are and advertisers saying? Testimonials
If you are interested in learning more about joining click here for more information or contact us at (877) 737-8366.

"You guys rock! There has definitely been an upswing in our business because of Other company's customer service pales in comparison to yours. There was another company we were talking to, but we asked for our money back because their customer service was so bad. Mike MacDonald has always been very helpful and never has excuses. Anyone who has the opportunity to advertise with and doesn't is making a huge business mistake. It's the best advertising money we've spent in seven years. Aside from the additional business, that has brought to the forefront of our minds, is the invaluable customer service we have received."

 Dell Schilleci
 SCV Legal
 Valencia, CA

"We have been on the site for two years, and before advertising we did a lot of research about how to spend our money. is so focused that it's great and exactly what we're looking for. We've gotten some really good clients. About three months ago we got a big process serving contract with a company down South. It absolutely pays for itself every month."

 Mary Galvin
 Pro Legal Services
 Chico, CA

* * * * * * * * * * * * Testimonials
If you are interested in learning more about joining click here for more information or contact us at (888) 997-4669.

"When I ask people how they found me, they are always saying ' and' Probably half of my calls come from"

 Dave Stark
 Aspen Country Surveillance
 Glenwood Springs, CO

"I think is one of the greatest sources of investigative clients from all over the world. They offer a tremendous opportunity for PIs to gain targeted market exposure without doing any of the legwork and that certainly makes them one of the best returns on investment I can possibly suggest."

 Jimmie Mesis, Editor-in-Chief
 PI Magazine, Inc.

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view more Testimonials

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Government Contracts
Government Contracts: RFP's for Investigators and Process Servers

State and government contracts can provide process servers and investigators with steady, recurring revenue. Many and advertisers have been awarded contracts such as these as a result of being listed with us.

Government agencies advertise RFP's (request for proposal) for these contracts. As a free service to you, we provide the details of these contracts as they become available.

Would you like to be notified of Government Contract RFP's as they become available? If so, please join the following groups:

Current Process Serving & Investigative Bid Opportunities

Investigation Services
Jefferson County, Texas
Agency: Jefferson County Correctional Facility
Description: A surveillance system is needed for the Jefferson County Correctional Facility.
Bid Due Date: April 20, 2009
» Click Here for full details (Requires Yahoo! Group Membership. It's FREE.)

Background Checks
Thornton, CO
Agency: City of Thornton, CO
Description: Perform background information services for the City of Thornton, CO.
Bid Due Date: April 21, 2009
» Click Here for full details (Requires Yahoo! Group Membership. It's FREE.)

Investigation Services
Agency: Common Wealth of Massachusetts
Description: The Commonwealth of Massachusetts Executive Office of Health and Human Services is issuing this Request for Quotes to solicit proposals from qualified entities to perform Independent Verification and Validation (IV&V) activities, consistent with IEEE STD 1012-1998, on the EOHHS initiative to augment the Surveillance and Utilization Review Subsystem (S/URS) project.
Bid Due Date: April 22, 2009
» Click Here for full details (Requires Yahoo! Group Membership. It's FREE.)

Investigation Services
Washington D.C.
Agency: District Department of Transportation
Description: A closed circuit TV surveillance system mounted on portable trailers is needed.
Bid Due Date: April 23, 2009
» Click Here for full details (Requires Yahoo! Group Membership. It's FREE.)

Investigation Services
Agency: City of Pomona, CA
Description: Video surveillance and recording equipment for two police departments is needed.
Bid Due Date: April 27, 2009
» Click Here for full details (Requires Yahoo! Group Membership. It's FREE.)

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Article Archives
ServeReport Exclusives

The following articles, written specifically for the process serving and investigation industry, were featured in previous issues of the ServeReport.

News Item Roadmap to Success: Leadership, Technology and Professionalism (Mar. 2009)
News Item Thomas Ruskin: From NYPD to PI (Feb. 2009)
News Item Six Ways to Thrive in 2009 (Jan. 2009)
News Item Top Ten Tax Tips Before the Year Ends (Dec. 2008)
News Item Six Items to Put on Your Holiday Wish List (Dec. 2008)
News Item Your Business Card, Your Brand (Nov. 2008)
News Item Preparing Your Business for Sale (Sep. 2008)
News Item Why Offer Process Serving? (Aug. 2008)
News Item Six Ways to Run Your Business More Efficiently (Jul. 2008)
News Item When Hiring a Full-Time Employee is Not an Option (Jun. 2008)
News Item Roadmap to Success: Paula Ashcraft's Growth and Sale of Her Business (May. 2008)
News Item Ways to Recession-Proof Your Process Serving or Investigation Business (Apr. 2008)
Data Providers
News Item Choosing and Using Data Providers (Jun. 2007)
News Item An Easy Source of Additional Revenue for Servers (Jun. 2007)
Government Contracts and RFPs
News Item The Benefits of Securing Government Contracts (Aug. 2006)
News Item Determining Which Contracts are Right for You (Aug. 2006)
News Item Responding to a Request for Proposal (Aug. 2006)
News Item Know What's in Your Insurance Policy (Nov. 2005)
News Item Investigator & Process Server Insurance Primer (Sep. 2005)
News Item Five Tips to Try When Your Website Isn't Ranking (Oct. 2008)
News Item 500 New Potential Clients Per Year (Oct. 2007)
News Item Referrals: The Power of Word-of-Mouth Marketing (Sep. 2007)
News Item Don't Let Another Process Server or Investigator Steal Your Name! (Aug. 2007)
News Item Why Join Your State Associations? (Aug. 2007)
News Item Marketing Effectiveness for Process Servers & Investigators (Jan. 2006)
News Item Growing Your Process Serving and Investigation Business (Feb. 2005)
News Item Analyzing Process Server Software Functionality (Jul. 2008)
News Item Process Server Software: Benefits and Options (Jul. 2005)

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Upcoming Industry Events

Below you will find a list of upcoming industry events. For detailed information, please click on the links below.

TAPPS Annual Convention
Nashville, TN | April 18, 2009
NAPPS 27th Annual Conference
Las Vegas, NV | April 30 - May 2, 2009
Associations One 10th Anniversary Conference
Detroit, MI | May 13-15, 2009
SCALI Annual Conference and Educational Seminar
Greenville, SC | May 14-16, 2009
PISP Quarterly Meeting
Summersville, WV | May 16, 2009
FALI/FASCO/NALI 2009 Annual Educational Conference
Orlando, FL | May 21-24, 2009

If you have information on upcoming events or have articles you would like to contribute to the ServeReport please email us at [email protected] or call (877) 737-8366

» Visit's News & Events
» Visit's News & Events

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Member Badges & Member Badges

The and Member badges were created for advertising members to place on their home page. Thousands of legal professionals use and on a daily basis to find process servers and investigators. These brands are synonymous with process serving and investigation services - displaying these graphics on your site can lend credibility to your business.

Please visit the links below for the HTML code to place the following icons on your site. Member Badge Member Badge Investigator Badge Member Badge

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Newest Members
New and Members

If would like more information on joining the web's most visited and most trusted resources for finding process servers and investigators call us at (877) 737-8366 or visit us online.

Below you will find a list of our newest members.
(sn) = Members
(pn) = Members
(ps) = Members

Alabama Civil Process (sn,ps) Auburn, AL
ACMS Process Service (ps) Tucson, AZ
Corder Community Services (sn,ps) Show Low, AZ
Gaynell Crews, ACPS (ps) Lake Havasu City, AZ
Sunrise Professional Services (pn) Surprise, AZ
Tracker Investigations (pn) Harrisburg, AR
AMA Legal Services, LLC. (sn,ps) Livingston, CA
Attache Attorney Services (sn) Moorpark, CA
Britton Investigations & Legal Services (sn) Imperial, CA
Carmona & Associates, Inc. (sn,ps) Redding, CA
CER Legal Services (sn,ps) Antioch, CA
E.D.E. Incorporated (pn) Boulder, CO
MercuryServe, Inc. (sn,ps) Tampa, FL
Reaume & Alvarez Investigations And Polygraphs (pn) Palmetto, FL
Search Services Of Florida Inc. (pn) St Petersburg, FL
FIZA Process Serving, Co. (sn) Acworth, GA
Georgia Paralegal Services, Inc. (sn,ps) Norcross, GA
The Tostensen Company (sn) Brunswick, GA
Affordable Process Services (sn) Hilo, HI
ABC Accounts Corporation (sn,ps) Vernon Hills, IL
Legal Document Runners (sn) Baltimore, MD
Midwest Court Services, LLC (pn) Haslett, MI
SWP Searches, LLC. (sn) Grand Haven, MI
A.A.I. St. Louis Legal Support Services (sn) Festus, MO
New Jersey
Professional Process Servers (sn) Cherry Hill, NJ
New Mexico
BEH Investigations & Polygraph (pn) Alamogordo, NM
New York
CXH Investigations (pn) Bohemia, NY
Goldrick Investigative Associates (pn) Nyack, NY
Investigative Video Services Inc (pn) New Hyde Park, NY
North Carolina
RTL Solutions (sn) Durham, NC
The Archer Investigative Group, Inc. (pn) Raleigh, NC
Jonathan DiBello & Associates (sn) Clifton Heights, PA
South Carolina
Sutton & Associates Investigations, Inc. (sn,ps) Greenville, SC
Black's Process Service (ps) North Richland Hills, TX
Clear View Investigations (sn,ps) Round Rock, TX
Record Time Retrieval & Legal Services (sn,ps) Boerne, TX
West Virginia
State Court Services (sn,ps) Ranson, WV

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Copyright © 2005-2009 - All rights reserved.
Copyright © 2004-2009 The ServeReport - All rights reserved.

This Issue
Arrow Icon Featured Article
Use Technology To Your Advantage
Arrow Icon Testimonials
What are & Advertisers Saying?
Arrow Icon Government Contracts
Available Government RFPs for Process Servers & Investigators
Arrow Icon ServeReport Exclusives
Articles Written for Process Servers & Investigators
Arrow Icon ServeReport Sponsors
Meet the ServeReport Sponsors
Arrow Icon Industry Events
Upcoming Process Serving & Investigative Events
Arrow Icon Member Badges
Member Icons for your Web Site
Arrow Icon Welcome our Newest Members
Who's New on

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